Here at 80s Casual Classics we are constantly looking at ways to improve our communication and have recently extended our opening hours to deal with more requested than ever before. For any queries please visit the Contact Us page at the bottom of our website or direct these to firstname.lastname@example.org. You can also contact us at 01234 851681 if you would prefer to talk to a member of our dedicated team. We aim to respond to email requests within 2 hours of being sent however please note that this can take slightly longer if sent after 22:00. We have also recently extended our telephone opening times to accommodate more of your requests and have listed our new hours below.
Monday - 09:00 - 17:00
Tuesday - 09:00 - 17:00
Wednesday - 09:00 - 17:00
Thursday - 09:00 - 17:00
Friday - 09:00 - 17:00
Saturday - 24/7 email support
Sunday - 24/7 email support
Delivery and Returns
How long before I receive my order?
UK Standard Delivery
The standard UK delivery charge is £3.95 on orders above £29.
£2.50 delivery on orders below £29 to recognise smaller value accessories and t-shirts.
Orders received before 4pm Monday to Friday will generally be shipped the same day with a 48 hour dispatch period. Orders received at the weekends will usually be shipped on a Monday with the exception of a Bank Holiday weekend when Tuesday dispatch will apply.
If this is not possible for example an error has taken place when you have tried to pay, or an item is out of stock, you will be notified via email or a phone call.
A confirmation of shipping email is always sent once goods have been shipped with a tracking number from the postal service used.
Deliveries are sent Recorded Delivery via Royal Mail 48hr Tracked and DPD Local. A signature will be required on delivery otherwise the delivery company will leave a card through your door to enable you to re-arrange a suitable delivery time or collection from your local Post Office branch.
*To track your order via Royal Mail click HERE to be taken to their Track & Trace facility. Make sure you have your tracking reference number to hand (available on your dispatch confirmation e-mail) and follow the online instructions.
"We cannot authorise that parcels be left in bins, in sheds or over the fence. Items may be left with neighbours as long as the item is signed for".
Next Working Day Service
DPD Local Next Working Day Delivery is applicable to UK Customers at a cost of £5.95 and is available on purchases Monday to Thursday if ordered before 4pm. Any items bought after the Thursday 4pm deadline will mean that your parcel is dispatched on Friday to arrive the following Monday unless you take a Saturday Upgrade, with the exception of Bank Holidays where they will dispatched for a Tuesday delivery. If the order is placed after the 4pm deadline on Friday your parcel will be dispatched on the following Monday to arrive on Tuesday.
Saturday Next Day Delivery
Saturday Next Day Delivery service, via DPD, is £5.95 per order for orders placed before 3:30pm Friday. This is a promotional rate and has been reduced from £6.95 to match our next-working day service.
When will you be charged?
Your card will be debited as soon as you place the order. Should for any reason we are unable to supply any item we will first call to see whether or not you would like an alternative or offer a full refund to your debit/credit card.
Europe & Worldwide Delivery
We currently ship items to a variety of countries within the EU at a rate of £7.95, the USA and Canada at a rate of £9.95 and the rest of the world at a rate of £14.95. As with any other delivery each one needs a signature as they will be sent via Royal Mail International Signed For or via DPD. With countries outside of the EU parcels will usually be delivered within 7-10 working days, but on the odd occasion parcels can be held in customs and this can cause some delays. We are not responsible for any imports charges that may be payable by the recipient of the parcel.
Unfortunately we have no control over these charges.